Practice standards

Instructions received are accepted and governed by the Standard Contractual Terms for the Supply of Legal Services by Barristers to Authorised Persons 2012 (“the 2012 terms”). Other terms may be agreed on individual cases where appropriate. Click here to read the full conditions.

We seek to ensure that clients receive the benefit of our skills in an efficient and cost effective manner

All members of chambers practice under the Code of Conduct of the Bar in England & Wales.

The clerks and all administrative staff comply with the Code of Conduct issued by the Institute of Barristers Clerks.

Paperwork

Clients requesting counsel to provide written advice or to settle proceedings can expect the completed items to be returned within 21 days, unless some alternative timescale is agreed.

In 2004 our system was independently audited by the Legal Services Commission and in December 2005 Chambers was awarded the LSC's 'Quality Mark' standard.

Chambers is constantly reviewing its practice and procedures and should you have any comments or observations on the content of this site, or your dealings with chambers, we would like to hear from you.

Court Appearances

When you contact chambers to book counsel the clerks will be able to advise you on the most appropriate person to undertake your matter. Should you enquire as to a specific counsel, the clerks will inform you of the individual's diary availability. Inevitably, however, in a busy chambers there will be occasions where work has to be returned to another barrister - for example, because a case has over-run or because of listing changes by the Court. The clerks are in daily contact with Court listing officers, but solicitors will know the problems that late listing changes can cause. We have a strong policy not to double-book counsel without express agreement. If a case has to be returned, our clerks will suggest suitable alternative appropriate counsel. In the unusual event of us not being able to assist within Chambers, we will be able to advise you of alternatives. 

Complaints

Chambers has a formal complaints procedure and should you feel the need to report an error or failing, please do not hesitate to contact a member of the administration. Click here to download our complaints procedure.